Signature Duos
Signature Duos
For optimal freshness and flavor, please enjoy your chocolates within 10 days.
Store your chocolates in a cool, dry place between 64-68°F (14-16°C) and out of direct sunlight. To avoid blooming, please do not place your chocolates in the refrigerator.
While we generally advise against refrigerating chocolates, there may be some instances like heat and humidity where refrigeration is the only way to maintain the integrity of your chocolates. If you do need to store your confections in the refrigerator, we recommend protecting them by placing the box inside two airtight plastic bags, air removed and fully sealed. Stored in this way, we recommend enjoying refrigerated confections within 1 month. When enjoying refrigerated chocolates, we suggest keeping the box inside the two sealed plastic bags until the entire package comes to room temperature; this process will take approximately two hours.
Add a Personal Note
Our complimentary gift message offers an elegant way to send a personal message with your gifts. We don't inlcude your name on the delivered package, so be sure to sign your name to let the recipient know who the gift is from.
Luxurious Boxes & Hand-Tied Ribbons
Inspired by the vibrant colors of each season, our elegant boxes are gifts in and of themselves. Satin ribbons are hand tied for a perfect bow every time, and our generous selection will complement any color scheme.
Choose a Future Arrival
Our Shipping Calendar allows you to choose when your gift will arrive — today, tomorrow, or next year. Select your preferred arrival and shipping method in the Delivery Options section during checkout.
Multiple Gifts For Multiple People?
Our Multi-Ship tool makes giving to multiple people simple and easy, all in one order. Choose our Shipping To Multiple Addresses option during checkout, then easily assign the desired gift to your intended recipients.
Nothing is more important to us than your complete satisfaction. That is why we take great care creating our chocolates and hand packing your order to ensure it arrives in the best possible condition. Please note that all of our chocolates are shipped via Ground, Express, or Overnight methods due to perishability.
FLAT RATE U.S. SHIPPING We offer flat rate shipping to destinations within the U.S., including Alaska and Hawaii. Due to perishability, our chocolates are shipped via Ground, Express, and Overnight methods. All shipping rates are per shipment. Shipments usually deliver to Residential addresses by 8pm and to Business addresses by 5pm. Visit frans.com/shipping for more information and to see our current shipping rates.
INTERNATIONAL SHIPPING We ship to Canada and Japan from January through November. For shipping rates, shipping times, and to inquire about other destinations, please contact us 206.322.0233 or orders@frans.com. International orders placed Monday-Sunday will usually ship the following Monday. Between December 1 and January 1, we are not able to accept new international orders.
WARM WEATHER SHIPPING We guarantee your chocolates will arrive in excellent condition, even in warm weather. If temperatures exceed 75°F, we will send your chocolates with complimentary ice and insulated packaging to prevent melting. For Residential deliveries, we recommend alerting recipients that a sweet gift is on its way so the chocolates are not left outside for long periods. During warm months, we are often unable to ship over the weekend and Monday arrival dates may not be available; all currently available arrival dates and shipment methods will be listed on our Shipping Calendar during checkout.
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